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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Frank Ayers

November 27, 2024

5  out of  5
rating by Frank Ayers
"Was supper nice fast and kind done everything she could to and she did"
We responded:
"Thank you for your kind words! We're glad to hear that you had a positive experience. Our team strives to provide efficient and friendly service. We appreciate your business!"
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Beverly Sullivan

November 15, 2024

5  out of  5
rating by Beverly Sullivan
"I am very delighted with the help I received from my State Farm. A big thank you to Ms Alissa, for answering all my questions, helping me to not only get my home insurance, but my vehicle covered. Friendly staff, quick service, very knowledgeable, they are the best!"
We responded:
"Thank you for your kind words about Alissa and our team! We’re delighted to hear that you had a positive experience with us. Our team strives to provide exceptional customer service and we’re glad to know that we met your expectations. We appreciate your business and your kind words!"
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Michelle Blakey

November 4, 2024

5  out of  5
rating by Michelle Blakey
"Great experience. Mik was very helpful and very nice to work with."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Maria Dinh

October 31, 2024

5  out of  5
rating by Maria Dinh
"Ellie and Jessica were so helpful onboarding me buying car insurance for the first time. They’ve been supportive and great at answering all my questions."
We responded:
"We're so happy to hear that Ellie and Jessica were able to provide you with such a positive experience! Our team is dedicated to making the insurance process as smooth as possible, especially for first-time buyers. Thank you for choosing us!"
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Wendy Strickland

October 31, 2024

5  out of  5
rating by Wendy Strickland
"Big thanks to Mikayla Evens for helping us get the new renters policy we needed! Mikayla was very knowledgeable, friendly, and quick to respond to my questions and requests."
We responded:
"We're thrilled to hear that Mikayla provided such excellent service! Her dedication to helping customers is what sets our team apart. Thank you for choosing us for your insurance needs. We appreciate your business! "
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Rob Carroll

October 31, 2024

5  out of  5
rating by Rob Carroll
"Mik was great. Got everything together fast and easy and saved me almost 2k a year on our Homeowners."
We responded:
"Thank you for your kind words! We're so glad Mik was able to help you save money on your homeowners insurance. Our team is committed to providing excellent service and finding the best rates for our customers. We appreciate your business!"
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R Winchesters

October 30, 2024

5  out of  5
rating by R Winchesters
"She did a great job of helping me with the auto and home Insurance"
We responded:
"We’re thrilled to hear we were able to provide excellent assistance with your auto and home insurance needs. Our team is dedicated to helping customers find the right coverage and we’re glad we could help you. Thank you for your business!"
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jennifer doolin

October 30, 2024

5  out of  5
rating by jennifer doolin
"Excellent customer service. Alissa answered our questions with no problem. Explained everything to us."
We responded:
"Thank you for your kind words! We're thrilled to hear that Alissa provided you with such excellent customer service. It's our goal to make sure our customers feel informed and satisfied. We appreciate your business and look forward to serving you again in the future."
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chloe lawless

October 30, 2024

5  out of  5
rating by chloe lawless
"Very friendly an nice"
We responded:
"We’re so glad to hear you had a positive experience! Thank you for your kind words. We strive to provide excellent customer service, and we’re happy we were able to meet your expectations."
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Della Collins

October 22, 2024

5  out of  5
rating by Della Collins
"Thank you Michaela!! You helped lower my insurance and was very nice and understanding. She is the one I wish to speak with every time. Give her a big raise. God bless."
We responded:
"Thank you so very much, Ms. Della!! You are so kind and we appreciate you!!!"
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CarLee Milby

October 22, 2024

5  out of  5
rating by CarLee Milby
"I had the best experience working with State Farm Representative Jessica Dial. She was quick to help me get quotes for home and auto and answered all the questions I had. It was a pleasure working with her."
We responded:
"Thank you for your kind words about Jessica Dial! We're delighted to hear that she provided you with a great experience and was helpful in getting you quotes for your home and auto insurance. Our team strives to offer exceptional customer service, and it's rewarding to know that we've met your expectations. We appreciate your business!"
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Sherman Richards

October 22, 2024

5  out of  5
rating by Sherman Richards
"Sherman was so helpful and professional I never felt better buying anything. 10 star Plus"
We responded:
"Thank you for your incredible review! We're thrilled to hear about your experience. Our team strives to provide exceptional customer service, and it's rewarding to know that we've exceeded your expectations. We appreciate your business and your kind words."
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Jonathan Ahem we'll

October 17, 2024

5  out of  5
rating by Jonathan Ahem we'll
"Mik is great to work with great folks always willing to go above and beyond their call of duty!! Thanks !!!"
We responded:
"Thank you for your kind words about Mik and our team! We're thrilled to hear that you've had such a positive experience working with us. Our team strives to go above and beyond for our clients, and it's rewarding to know that our efforts are appreciated. Thank you for your continued support!"
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Mark Hutchison

October 16, 2024

5  out of  5
rating by Mark Hutchison
"Alissa did a great job today, great experience and will highly recommend them"
We responded:
"Thank you for your kind words about Alissa! We're delighted to hear that she provided you with a great experience. Our team strives to offer exceptional customer service, and it's rewarding to know that we've met your expectations. We appreciate your recommendation and for choosing our team."
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Kelly Cape

October 16, 2024

5  out of  5
rating by Kelly Cape
"Talked to Mik today! She was so helpful and professional. Mik was very patient with me and answered all my questions."
We responded:
"Thank you for bragging on Mik! We're thrilled to hear that she was helpful, professional, and patient with you. Our team strives to provide exceptional customer service, and it's rewarding to know that we've met your expectations. We appreciate your business!"
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Corey Dial

October 11, 2024

5  out of  5
rating by Corey Dial
"I had a great experience with my State Farm agent Jessica Dial. She was very informative and helpful with my policy. I highly recommend her and this agency."
We responded:
"Thank you for your kind words about Jessica! We're delighted to hear that she provided you with a great experience and was informative and helpful. Our team strives to offer exceptional customer service, and it's rewarding to know that we've met your expectations. We appreciate your recommendation and for choosing State Farm."
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Miguel A Magana

October 8, 2024

5  out of  5
rating by Miguel A Magana
"Best insurance company ever and better human people taking care of everyone. They always do their best to help you and give you the best option. Thank you for always care about my needs in no time."
We responded:
"Thanks for 5 Stars, mi amigo Miguel!!! Your kind words melt our hearts. We love taking care of you and your growing family and look forward to many many more years of being your friend and agent."
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Ashley Huffer

October 7, 2024

5  out of  5
rating by Ashley Huffer
"Answered all of my questions and got me insured quickly!"
We responded:
"Thank you for your kind words! We're glad to hear that we were able to answer all of your questions and get you insured promptly. Our team strives to provide efficient and personalized service. We appreciate your business!"
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David Bennett

October 7, 2024

5  out of  5
rating by David Bennett
"I was very impressed with the attention to detail concerning my insurance for my property as well as my automobile. Jessica did a great job making sure I got what I needed.. I highly recommend this agency !"
We responded:
"Thank you for your kind words about Jessica and our agency! We're delighted to hear that you were impressed with the attention to detail we provided for your insurance needs. Our team strives to offer personalized service and ensure that our clients are well-protected. We appreciate your recommendation and for choosing our agency."
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Bethany Minton

October 3, 2024

5  out of  5
rating by Bethany Minton
"I noticed over the weekend that I had a crack in my windshield from a rock that hit it driving down the parkway. I sent a message to Alissa on Monday and she was very helpful and got me in contact with Avizion in Somerset, Ky. It was fixed this morning. I am very appreciative of State Farm in Russell Springs, Ky. It only took 3 days from when I first contacted them about it for it to be fixed. I highly recommend them! They truly care about their customers and go above and beyond to help fix any issues! Thank you all for everything!"
We responded:
"Thank you for your kind words! We're so glad to hear that Alissa and Avizion were able to help you get your windshield replaced quickly and efficiently. Your satisfaction is our top priority, and we're committed to providing exceptional service to all of our customers. Thank you for choosing State Farm!"
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Connie Bates

October 1, 2024

5  out of  5
rating by Connie Bates
"Mike was very helpful . She was very kind and she made it easy to complete my request."
We responded:
"Thank you for your kind words about Mik! We're delighted to hear that she provided you with excellent service and made the process easy. Our team strives to offer exceptional customer care, and it's rewarding to know that we've met your expectations."
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Tammy Courtney

September 30, 2024

5  out of  5
rating by Tammy Courtney
"Mik was amazing! She made my process so easy. I had many questions and she answered them all promptly. Great asset to the amazing State Farm team. This office is extremely professional and will help you any way they can. Lindsey has the BEST team. So proud to be a customer of State Farm."
We responded:
"Thank you for your wonderful review! We're thrilled to hear that Mik made your experience so positive. Our team strives to provide exceptional customer service, and it's rewarding to know that we've exceeded your expectations. We're grateful for your support and for choosing State Farm. Thank you for being a valued customer!"
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Taliyah Prater

September 27, 2024

5  out of  5
rating by Taliyah Prater
"Mik made the whole process very easy and gave me the best quote possible!"
We responded:
"We're so glad to hear that Mik made the process easy and provided you with a great quote. We strive to offer exceptional service to all of our customers, and it's rewarding to know that we've met your expectations."
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Elisha Polston

September 24, 2024

5  out of  5
rating by Elisha Polston
"Michaela has been helpful in all areas of our ever changing life. She’s super!"
We responded:
"Thank you so much for your kind words about Michaela! We're thrilled to hear that she's been such a valuable asset to you and your family. It's wonderful to know that she's been able to provide the support and assistance you need throughout life's changes."
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Charlie Davis

September 18, 2024

5  out of  5
rating by Charlie Davis
"Michaela is always so helpful and knows what she is talking about. She is always willing to answer all my questions."
We responded:
"Thank you for taking the time to share your positive experience with Michaela. We're delighted to hear that she has been so helpful and knowledgeable. It's our goal to provide our customers with the best possible service, and we're grateful for your business."