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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jessica Wood

November 30, 2023

5  out of  5 rating by Jessica Wood
"MK was able to provide me with a policy in a rapid timeframe due to unforseen circumstances. Taking the time to be a blessing to another will never be forgotten. Thank you so much for taking the time to make everything easier for me."

Kellyn Troxell

November 30, 2023

5  out of  5 rating by Kellyn Troxell
"Very helpful and friendly. She explained everything to me so I could understand it and also answered any questions and concerns I had. Makayla is a great person and I would recommend State Farm and her to anyone"

Jadeyn Schermerhorn

November 22, 2023

5  out of  5 rating by Jadeyn Schermerhorn
"Michaela was wonderful. She made me feel welcome when I arrived for my appointment and took the time to thoroughly explain the coverage I had for my auto insurance, made sure I was still satisfied with my life insurance policy, as well as mention the supplemental health benefits State Farm offers. She made sure that all my needs were met while in the office, and I couldn’t have asked for a better agent to help me find the fit best for me!"

Rusty Lynn

November 21, 2023

5  out of  5 rating by Rusty Lynn
"Makayla did an awesome job providing me with an auto quote Very pleasant to talk too"

Amy Matthews

November 15, 2023

5  out of  5 rating by Amy Matthews
"Oh my stars! We had a 48 hour turn around from placing an offer to purchase our first houseboat! MK took such great care of us getting our insurance in place within a few hours sending quotes and working around all our business meetings! She is a true star and I wish everyone had a MK on their team!"

Jackie Grider

November 13, 2023

5  out of  5 rating by Jackie Grider
"Makayla, at State Farm in Russell County was very helpful this week. When we came into the office I was welcomed with a smile and a quick service. Makayla took care of a new policy I was requesting and worked a lot of different angles to help get me the best rate/price that would fit my needs. It was a pleasure to deal with her and she was very professional and courteous the whole time. I wanted to give her a big shout out for helping me in my insurance process. Thanks for great visit."

Cotee_ The_Father

November 10, 2023

5  out of  5 rating by Cotee_ The_Father
"Makayla was exceptional! She was very helpful and informative! Handled my inquiry with kindness and courtesy! I had zero issues with anything!"

Verlon Woodridge

November 10, 2023

5  out of  5 rating by Verlon Woodridge
"Good straight service."

Lauraa Woodrum

November 9, 2023

5  out of  5 rating by Lauraa Woodrum
"MK is fantastic! She is professional and helpful. Enjoyed doing business with her."

Della Collins

November 8, 2023

5  out of  5 rating by Della Collins
"Wonderful lady, is always there in a pinch. Wish she had been my agent all along. 10x fold the best agent. Lindsey Wilson Gosser your #1 in my book. The staff you have as well are amazing. God bless you all."
Profile photo of Roger Scott

Roger Scott

November 7, 2023

5  out of  5 rating by Roger Scott
"Good job"

Amanda Roy

November 6, 2023

5  out of  5 rating by Amanda Roy
"Excellent customer service today! Alissa did a fantastic job!"

Madelyn Herald

November 4, 2023

5  out of  5 rating by Madelyn Herald
"Makayla was absolutely wonderful! She was so polite and helped me with Amy questions I had as well as being quick with the meeting. 1000% will stick with MK and State Farm!!"

Tammy L Harper

November 1, 2023

5  out of  5 rating by Tammy L Harper
"I was working with MK and she was trying to quote me a better price than what I have been receiving elsewhere unfortunately she was unable to provide me with one which was unfortunate for me because MK was so helpful and courteous and such a pleasure to work with."

Priscella Johnson

November 1, 2023

5  out of  5 rating by Priscella Johnson
"MK was such an amazing help yesterday! Thank you for your friendly help!"

george coe

October 31, 2023

5  out of  5 rating by george coe
"MK was wonderful to deal with!!! She made everything easy as I was transferring from a different insurance company to SF."

gunnar coe

October 31, 2023

5  out of  5 rating by gunnar coe
"MK was wonderful to deal with!!! She made everything easy as I was transferring from a different insurance company to SF."

AJ Foster

October 29, 2023

5  out of  5 rating by AJ Foster
"Makayla was very helpful and explained things very well."

pamela miller

October 28, 2023

5  out of  5 rating by pamela miller
"MK was great! She was helpful, knowledgeable and very kind."

Edward Doyle

October 26, 2023

5  out of  5 rating by Edward Doyle
"We visited Micaelena today to review our insurance policies. She was able to help us update and upgrade our home owners and auto policies, helping us obtain increased and better coverage. She also made recommendations for life coverage that we're looking at. Both my wife and I were appreciative of her help and swiftness in addressing our requests. We feel State Farm Lindsey Wilson provides the best service and coverage that we can possibly purchase."

Toni Skaggs

October 25, 2023

5  out of  5 rating by Toni Skaggs
"Always impressed with the service I receive. Anything from making my payment, adding a vehicle to the policy or to the quick processing of my claims. I would recommend this agency & Lindsey’s qualified team members."

Bev Farmer

October 24, 2023

5  out of  5 rating by Bev Farmer
"Michaela helped me add a vehicle to my current policy,and she took the time to help me update my information in my file. She went above and beyond to make sure I was taken care of. Those are the reasons I stay with your office. Thanks Michaela great job"

Sherry Copley

October 24, 2023

5  out of  5 rating by Sherry Copley
"Even though her hands were tied on some things Michaela went above and behind to try to find ways for me to save"

Chris Dunnam

October 23, 2023

5  out of  5 rating by Chris Dunnam
"I would like to thank ~Michaela Santee at state farm for her great service. Took care of everything for me"

Samantha Glidewell

October 19, 2023

5  out of  5 rating by Samantha Glidewell
"I recently started looking for cheaper insurance. I didn’t have a problem with the current insurance I had, other than the price. I had got online looking around and was contacted by Alissa. At first I was iffy about going with State Farm because a few years ago I didn’t have a great experience, but Alissa answered all my questions, and worked with me to get me a great price. She ended up saving me $64 a month and we even added renters insurance! She did what she could to get me the best discounts! She even worked with me to give me a due date that worked best for us!!! She went above and beyond for us! She was so awesome and so helpful!! I will definitely be recommending her to anyone looking for insurance!"