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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cynthia Bretz

January 13, 2025

5  out of  5
rating by Cynthia Bretz
"Excellent customer service !"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Tiffany Slone

January 9, 2025

5  out of  5
rating by Tiffany Slone
"Thanks to Alissa, she done a great job today."
We responded:
"Alissa knows her stuff 🎯 Thanks for the shout-out! Appreciate you ☺️"
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Katelyn Kinnett

January 8, 2025

5  out of  5
rating by Katelyn Kinnett
"They are so helpful! Lindsey is the best at her job, explains everything to you to where you can understand! State Farm has always been my go to for insurance and will be in the future!"
We responded:
"We think YOU'RE the best!!!! Thanks for the kind words, Katelyn ❤️"
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John Thomas

January 8, 2025

5  out of  5
rating by John Thomas
"Did a great job and saved us some money. Very happy we switched to State Farm. Thank you for all your help."
We responded:
"John, this is great news! Welcome home ☺️"
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Jose antonio Magana

January 8, 2025

5  out of  5
rating by Jose antonio Magana
"Lindsey wilson is the best!"
We responded:
"No, you’re the best!!! Thank you for your kind words my friend. Appreciate you!"
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Kelly Luttrell

January 3, 2025

5  out of  5
rating by Kelly Luttrell
"Lindsey Wilson Gosser was very helpful. I highly recommend State Farm for anyone 😀"
We responded:
"Thank you for your kind words about Lindsey Wilson Gosser! We're thrilled to hear that she was helpful and that you recommend State Farm. Our team strives to provide excellent customer service, and we're delighted to know that Lindsey met your expectations. We appreciate your business and your kind words!"
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Fay Ford

December 26, 2024

5  out of  5
rating by Fay Ford
"I spoke with Melanie and she was a sweetheart. She answered all of my questions and even listened to me cry over losing my dog"
We responded:
"Thank you for reviewing our State Farm office! We're truly touched that Melanie was able to provide support and understanding during a difficult time. At State Farm, we strive to go beyond simply providing insurance; we aim to be there for our customers in their time of need. We're grateful for your trust in us."
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Sara propes

December 20, 2024

5  out of  5
rating by Sara propes
"Melanie was wonderful and made becoming apart of State Farm a positive experience! The process took no time and they beat the rates of other companies I inquired with!"
We responded:
"Thank you for your kind words! We're thrilled to hear that Melanie made your experience with State Farm so positive. We strive to provide exceptional customer service and are glad she was able to help you find the best coverage at the right price. We appreciate your business!"
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Andrew Bertram

December 19, 2024

5  out of  5
rating by Andrew Bertram
"Lindsey and the rest of the Russell County State Farm group is great! They are all super nice, thorough, and easy to work with. Can’t recommend them enough."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Cliff Miller

December 16, 2024

5  out of  5
rating by Cliff Miller
"Insurnace is a thing, generally speaking. Mrs. Gosser got my business because of the energy, expertise and expeditiousness that she handled getting me coverage and changing everything over. Not to mention that she beat the competition. She actually took the time to take care of my issues you cannot beat that. Thanks!"
We responded:
"Yay!!! This has made my day! Thank you for your kind words. Appreciate the opportunity to earn your business and your friendship. I hope we get to help a whole slew of people just like you this year and even send business back YOUR way. Merry Christmas 🎄🎁 "
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Emma Ditto

December 13, 2024

5  out of  5
rating by Emma Ditto
"Every interaction has been a positive experience. Most recently, Crystal did a wonderful job helping me figure out insurance for a new home. She was very kind and informative throughout the process. Things were quick, easy, and worry-free!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you've had such positive experiences with our team, especially with Crystal. We strive to make the insurance process as smooth and worry-free as possible, and we're delighted that Crystal was able to provide you with excellent service. We appreciate your business and your kind words!"
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Doug Standiford

December 12, 2024

5  out of  5
rating by Doug Standiford
"Lindsey was extremely polite and very helpful. She answered all of my questions and provided me with the information needed for my specific situation. I will definitely contact her in the future for my insurance needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs and look forward to serving you the future! "
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Brenda Wooldridge

December 12, 2024

5  out of  5
rating by Brenda Wooldridge
"Lindsey is a Rockstar!! She definitely knows the business and saved us a good sum of hard earned money. Excellent character, quality products, and the comforts of home. I truly appreciated the coffee and such! If you're looking for a one stop shop for all of your insurance needs, I, 10 out of 10, recommend you set up an appointment today! Who doesn't want to save some money without sacrificing quality on something so important? Noone is who. So, give her a call today and you can rest better tonight knowing that you are fully covered."
We responded:
"We appreciate your review ad we think you're the ROCKSTAR! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Danny Barton

December 11, 2024

5  out of  5
rating by Danny Barton
"Everything was great and straight forward, Melanie was super knowledgeable and helpful, she was great."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Daeton Pennington (Penny)

December 6, 2024

5  out of  5
rating by Daeton Pennington (Penny)
"Great services, was able to save money by leaving progressive and USAA and bundling my home and auto here! Friendly staff that will try and save you as much money as they can, highly recommend."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Daniel Wold

December 4, 2024

5  out of  5
rating by Daniel Wold
"They just were amazingly very helpful and answering all my questions and making sure that I was covered in every aspect of my life because if something happens to you in five minutes or five years I know that State Farm has got my back and that kind of blessing is priceless"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Manowar 5050

December 4, 2024

5  out of  5
rating by Manowar 5050
"Melanie was VERY helpful and informative. Her customer service deserves ABOVE a 5 star rating! She researched price quotes that helped me learn more about my options! I enjoyed our professional conversation, and I learned MORE than ever about auto and home insurance! THANK YOU Melanie! I deeply appreciated your time and kindness to me today!"
We responded:
"We're thrilled to hear that Melanie provided such exceptional service! Her dedication to helping customers is truly commendable. Thank you for your kind words and for choosing State Farm. "
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Frank Ayers

November 27, 2024

5  out of  5
rating by Frank Ayers
"Was supper nice fast and kind done everything she could to and she did"
We responded:
"Thank you for your kind words! We're glad to hear that you had a positive experience. Our team strives to provide efficient and friendly service. We appreciate your business!"
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Beverly Sullivan

November 15, 2024

5  out of  5
rating by Beverly Sullivan
"I am very delighted with the help I received from my State Farm. A big thank you to Ms Alissa, for answering all my questions, helping me to not only get my home insurance, but my vehicle covered. Friendly staff, quick service, very knowledgeable, they are the best!"
We responded:
"Thank you for your kind words about Alissa and our team! We’re delighted to hear that you had a positive experience with us. Our team strives to provide exceptional customer service and we’re glad to know that we met your expectations. We appreciate your business and your kind words!"
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Michelle Blakey

November 4, 2024

5  out of  5
rating by Michelle Blakey
"Great experience. Mik was very helpful and very nice to work with."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Maria Dinh

October 31, 2024

5  out of  5
rating by Maria Dinh
"Ellie and Jessica were so helpful onboarding me buying car insurance for the first time. They’ve been supportive and great at answering all my questions."
We responded:
"We're so happy to hear that Ellie and Jessica were able to provide you with such a positive experience! Our team is dedicated to making the insurance process as smooth as possible, especially for first-time buyers. Thank you for choosing us!"
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Wendy Strickland

October 31, 2024

5  out of  5
rating by Wendy Strickland
"Big thanks to Mikayla Evens for helping us get the new renters policy we needed! Mikayla was very knowledgeable, friendly, and quick to respond to my questions and requests."
We responded:
"We're thrilled to hear that Mikayla provided such excellent service! Her dedication to helping customers is what sets our team apart. Thank you for choosing us for your insurance needs. We appreciate your business! "
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Rob Carroll

October 31, 2024

5  out of  5
rating by Rob Carroll
"Mik was great. Got everything together fast and easy and saved me almost 2k a year on our Homeowners."
We responded:
"Thank you for your kind words! We're so glad Mik was able to help you save money on your homeowners insurance. Our team is committed to providing excellent service and finding the best rates for our customers. We appreciate your business!"
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R Winchesters

October 30, 2024

5  out of  5
rating by R Winchesters
"She did a great job of helping me with the auto and home Insurance"
We responded:
"We’re thrilled to hear we were able to provide excellent assistance with your auto and home insurance needs. Our team is dedicated to helping customers find the right coverage and we’re glad we could help you. Thank you for your business!"
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jennifer doolin

October 30, 2024

5  out of  5
rating by jennifer doolin
"Excellent customer service. Alissa answered our questions with no problem. Explained everything to us."
We responded:
"Thank you for your kind words! We're thrilled to hear that Alissa provided you with such excellent customer service. It's our goal to make sure our customers feel informed and satisfied. We appreciate your business and look forward to serving you again in the future."