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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Monessa Feese

Monessa Feese

September 6, 2024

5  out of  5
rating by Monessa Feese
"MK was wonderful to work with over a few days while I was shopping for different quotes with multiple agencies. She was helpful in explaining policies in a way no other agency had done for me in the past, where I was kind of left in the dark with questions. In the end, she got me the best quote and I am very pleased to be a new member of State Farm!"
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iva hickey

September 5, 2024

5  out of  5
rating by iva hickey
"Mikala was so helpful. I am very happy we worked together to get to a very positive outcome. Very easy and seamless!"
We responded:
"Thank you for your kind words about Mikala! We're thrilled to hear that she was able to help you achieve a positive outcome. Your satisfaction is our top priority, and we're glad that working with Mikala was easy and seamless. Please don't hesitate to reach out if you have any other questions or needs."
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Joyce Leone

August 30, 2024

5  out of  5
rating by Joyce Leone
"Alissa Richard’s is very knowledgeable, organized and professional! I highly recommend her for all your insurance needs!"
We responded:
"Thank you for your kind words about Alissa! We're thrilled to hear that you had a positive experience with her. Her knowledge, organization, and professionalism are invaluable assets to our team. We appreciate your recommendation and look forward to serving you in the future."
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Natalie Gilmore

August 29, 2024

5  out of  5
rating by Natalie Gilmore
"Alissa was an amazing help, she talked me through the entire process of getting a free quote. She informed me of ways I could get cheaper car insurance. She was friendly and extremely helpful. I hope to hear from her again."
We responded:
"This is incredibly sweet 🥰 MK has a passion for helping customers find their personal price plan and I’m sure she’ll be in touch to earn your business. Thank you! 😊 "
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Taiya Babyyy

August 29, 2024

5  out of  5
rating by Taiya Babyyy
"I had the pleasure of speaking with Alissa. She was absolutely amazing helping me get good coverage, discounts to help me save and explain the different coverages they had and came with it. I would highly recommend State Farm and Alissa if you get the chance to speak with a certain person!! AMAZING!!!!!"
We responded:
"Whoo hoo!! What an amazing review :) We're so glad that Alissa was able to provide you with the exceptional service you deserve and we'll be sure to tell her so. It's our goal to help customers find the best coverage and savings, and we're thrilled to hear that she exceeded your expectations. We appreciate you taking the time to share your positive experience. We hope to continue serving you and your family for years to come."
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Danny Woods

August 26, 2024

5  out of  5
rating by Danny Woods
"Lindsay, I called your agency today and I got Mitchalela Sanpee. She was phenomenal! Not only did she help me, but I will be changing my home owners insurance with your agency. I also will be adding my boat and some motorcycles that I no longer ride. I appreciate all of her due diligence in providing me with the best possible service. You are a lucky person to have such a wonderful person in your agency. Thank you, Danny Woods. I give her a five star review!!!"
We responded:
"Danny, thank you so much for your kind words about Michaela and our agency! We're thrilled to hear that she was able to provide you with exceptional service and help you find the best coverage for your home, boat, and motorcycles. We appreciate you choosing Lindsey Wilson Gosser State Farm for your insurance needs. Please don't hesitate to reach out if you have any questions or need further assistance."
Profile photo of Doris Fuhlendorf (Titch)

Doris Fuhlendorf (Titch)

August 22, 2024

5  out of  5
rating by Doris Fuhlendorf (Titch)
"MK did a great job and was very patient with me during the insurance quote and established my insurance easily and quickly."
We responded:
"Thank you for your kind words about MK! We're thrilled to hear she was able to help you with your insurance needs efficiently and patiently. If you need anything else, please don't hesitate to reach out."
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ashley robertson

August 22, 2024

5  out of  5
rating by ashley robertson
"Crystal was amazing! Very helpful as always!"
We responded:
"Thank you for your kind words about Crystal! We're so glad to hear she was helpful. If you need anything else, please don't hesitate to reach out."
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Arnie Robertson

August 13, 2024

5  out of  5
rating by Arnie Robertson
"I had a great experience with my local state farm agent! Mik was amazing she got me an awesome rate! She was very nice and courteous! I highly recommend state farm and Mik! She will help you with all of your insurance needs!"
We responded:
"We're thrilled to hear such wonderful feedback about Mik and your experience with State Farm! It's fantastic that she was able to get you an awesome rate. Her friendly and courteous service is a testament to our commitment to providing exceptional customer care. Thank you for your kind words and recommendation!"
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Katelyn Kinnett

August 6, 2024

5  out of  5
rating by Katelyn Kinnett
"They are so helpful, and Alissa Richard and Michaela Santee are the best!"
We responded:
"We ALSO think Alissa is the best!!!! Thanks for the kind words, Katelyn ❤️"
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Shawn Coffey

August 3, 2024

5  out of  5
rating by Shawn Coffey
"Mik took great care of me and was very professional, answering all my questions and making very helpful suggestions. I highly recommend her and our local State Farm."
We responded:
"We're thrilled to hear such positive feedback about Mik! Her dedication to providing excellent customer service is greatly appreciated. We're happy she was able to answer all your questions and offer helpful suggestions. Thank you for choosing Lindsey Wilson Gosser State Farm!"
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Jatara Randolph

August 2, 2024

5  out of  5
rating by Jatara Randolph
"I worked with Mik to get insurance for our business. She was very helpful and found a cheap rate. I’m glad to have worked with her. She was very responsive, communicative and gave me a great experience. Excellent customer service."
We responded:
"We're thrilled to hear about your positive experience with Mik and our agency! It's wonderful to know she was able to find a great rate for your business. Her responsiveness, communication, and helpfulness are qualities we strive for in all our agents. Thank you for choosing Lindsey Wilson Gosser State Farm!"
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Steven Miller Fishing

August 1, 2024

2  out of  5
rating by Steven Miller Fishing
"I like State Farm. I have been with them for many years. They have been the most competitive on my auto insurance. But the customer service of this agency is lacking compared to my old agent where I used to live. If I could find the same rates somewhere else I would change companies. Response: My review wasn't about not receiving a quote once I talked to one of your agents. It was for the hours it took for me to talk to an agent in the first place. I called no agents available, fine. Was told I would get a call back, ok. Nothing, so I tried the website and direct numbers for a quote. But was just told to call my agent. It wasn't till I called and got through to an agent a couple of hours later, that I found out you couldn't give me a quote without a VIN#. Everything is fine now, I was able to contact a very helpful, and knowledgeable agent in another town. And found out I didn't need a quote, because State Farm no longer covers the model of vehicle I was looking at buying anyway. Saving me all kinds of time and money. So now I will be gladly driving the extra 30 miles round trip to my new State Farm agent for that kind of service!"
We responded:
"Thank you for taking the time to share your feedback, Steven. We appreciate your loyalty to State Farm and value your business. We're disappointed to hear that your experience with our agency hasn't met your expectations. Our goal is to provide exceptional customer service, and it’s clear we fell short in this instance. We apologize for any inconvenience caused by the delay in providing a quote. Sometimes, gathering complete information is necessary to ensure accurate pricing, which can impact turnaround times. We would welcome the opportunity to discuss your concerns further and explore how we can improve your experience. Please feel free to contact our office at 270-866-3276 or Lindsey@RussellCountyInsurance.com. Thank you again for your feedback. Sincerely, Lindsey Wilson Gosser, Agent"
Profile photo of Laurel Greene

Laurel Greene

July 29, 2024

5  out of  5
rating by Laurel Greene
"What a great experience! MK walked me through the process of getting my home insured-from several states away -with efficiency, professionalism and friendliness. She explained options available in coverage and pricing. I never felt rushed or pressured. Hats off to whomever hired her!"
We responded:
"We're thrilled to hear about your great experience! MK is a fantastic asset to our team and we’re so glad she was able to help you with your home insurance. Her efficiency, professionalism, and friendliness are qualities we strive for in all our agents. Thank you for your kind words!"
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Leroy Miller

July 27, 2024

5  out of  5
rating by Leroy Miller
"I had a great experience. Makayla was able to get our insurance down significantly. Would definitely recommend."
We responded:
"We're thrilled to hear you had a great experience and that Makayla was able to help you save on your insurance! We appreciate your kind words and recommendation. Please don't hesitate to reach out if you have any questions or needs in the future."
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McKenzie Clark

July 26, 2024

5  out of  5
rating by McKenzie Clark
"Michaela was very helpful and professional."
We responded:
"We’re thrilled to hear Michaela was helpful and professional! We appreciate you taking the time to share your positive experience. If you need anything else, please don't hesitate to reach out."
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Jacob Stevenson

July 26, 2024

5  out of  5
rating by Jacob Stevenson
"Michaela Santee done an excellent job with being professional and helpful"
We responded:
"Thanks for ⭐️⭐️⭐️⭐️⭐️!!!"
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Shirley Kieny

July 25, 2024

5  out of  5
rating by Shirley Kieny
"We have dealt with this State Farm agency for 2 years now and they have always been helpful and professional. Most recently, Mik walked us through the life policies and she was a great asset."
We responded:
"We appreciate you taking the time to share your positive experience with our agency! It's wonderful to hear that we've been able to assist you for the past two years. We're also glad to hear that Mik was helpful in explaining life policies. Your satisfaction is our top priority, and we look forward to continuing to serve you. Please don't hesitate to contact us if you have any questions or needs."
Profile photo of Reilly Leslie

Reilly Leslie

July 22, 2024

5  out of  5
rating by Reilly Leslie
"The crew at Lindsey Wilson Gosser State Farm is the best! Mik helped me through a process of making decisions to be sure I have the right coverage! The knowledge and patience she expressed with me were so meaningful! So thankful to have worked with her!"
We responded:
"We at Lindsey Wilson Gosser State Farm are all cheering to hear about your positive experience! Our team takes pride in working together to ensure our customers have the right coverage, and it sounds like Mik did a fantastic job guiding you through the decision-making process. Her knowledge and patience are truly valuable assets, and we're thrilled she made such a meaningful impact on you. Thank you for trusting us with your insurance needs! Is there anything else we can assist you with today, perhaps any follow-up questions about your new coverage?"
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Autumn Cheyenne

July 22, 2024

5  out of  5
rating by Autumn Cheyenne
"Worked with Mik today with adding a motorcycle to my policy she did a fantastic job and great customer service!"
We responded:
"Revving up the good vibes with this review! We at Lindsey Wilson Gosser State Farm are thrilled to hear Mik provided fantastic customer service while adding your motorcycle to the policy. Making sure your ride is covered is important, and it sounds like Mik made the process smooth and easy. We'll be sure to pass your kind words on to her! Is there anything else we can assist you with today, perhaps any questions about motorcycle coverage you might have?"
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Vijay Patel

July 19, 2024

5  out of  5
rating by Vijay Patel
"Alisa doing good job"
We responded:
"We're thrilled to hear it! Alissa is a rockstar. Is there anything we can help you with today?"
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Mary Meadows

July 19, 2024

5  out of  5
rating by Mary Meadows
"Mik was so helpful in explaining my policy."
We responded:
"You know what's music to our ears? Hearing how amazing Mik is at explaining policies! Understanding your coverage is key, and Mik rocks at making it clear! We at Lindsey Wilson Gosser State Farm are thrilled you had a positive experience. Is there anything else Mik or our team can help you with today to make sure you feel confident about your policy?"
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McKenzie Horton

July 16, 2024

5  out of  5
rating by McKenzie Horton
"Lindsey Wilson State Farm provides personalized service with a familial aspect. Mik was so helpful in assisting with changing a vehicle on my policy!"
We responded:
"We take pride in creating a personalized and welcoming atmosphere here at Lindsey Wilson Gosser State Farm, so we're thrilled to hear it feels like family! Sounds like Mik made changing your vehicle on the policy a breeze. We appreciate you mentioning their helpfulness. Thank you for your loyalty!"
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Dana Bryant

July 16, 2024

5  out of  5
rating by Dana Bryant
"Absolutely love Lindsay Wilson State Farm. Crystal is the best at helping us out. So thankful for them."
We responded:
"We absolutely love hearing that you love Lindsey Wilson Gosser State Farm! Crystal sounds fantastic - we all know that feeling of having someone you can rely on for help with your insurance. Thank you for taking the time to share your positive experience with Crystal. We'll be sure to pass your kind words on to her, she'll be happy to hear it! Is there anything specific we can help you with today?"
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wayne phelps

July 15, 2024

5  out of  5
rating by wayne phelps
"Micheala was awesome!!! She always helped me everytime I needed it."
We responded:
"Thanks for the feedback, Wayne! We're pretty fond of Michaela and love to see her passion for helping others shine through. Welcome home :)"